Hazard Insurance

Insurance Claims Management oversees all aspects of insurance inspection, claims, and repairs.

Navigating Complexity to Recover Maximum Asset Value

When a property in a portfolio is damaged by fire, wind, water, or vandalism, the resulting insurance claim process can be an administrative and financial hurdle. Brookstone Management's Hazard Insurance Claims division provides end-to-end management of the claim's lifecycle. We act as the central nervous system for our clients, coordinating between insurance adjusters, inspectors, and repair crews to ensure that claims are filed accurately, managed professionally, and settled in a way that protects the asset equity.

Professional Claims Management

The success of an insurance claim often depends on the quality of the initial documentation. Brookstone inspectors are trained to identify and document hazard events immediately. We provide high-resolution imagery and expert narratives that clearly define the cause and extent of the damage. We manage the delicate relationship with insurance adjusters, representing our client's interests during the site walk-through to ensure that all damages are properly accounted for in the adjuster's report. One of the most overlooked aspects of insurance claims is the recovery of withheld funds or recoverable depreciation. We track and manage the recovery of these funds, ensuring that once repairs are completed, the necessary documentation is filed so our clients receive the full settlement amount they are entitled to.

Integrated Repair Management

One of the primary benefits of working with Brookstone is our ability to transition seamlessly from the claim phase to the repair phase. We do not just secure the funds; we manage the restoration. Our repair management service ensures that insurance proceeds are used to restore the property to its pre-loss condition or better. This integrated approach prevents the gap that often occurs when separate entities handle the claim and the construction, ensuring that the property does not sit in a damaged state for longer than necessary.

Protecting the Bottom Line

In the world of default servicing, every dollar counts. Unmanaged or poorly managed insurance claims can lead to significant financial leakage. Brookstone’s expertise in hazard insurance claims ensures that our clients are made whole. We navigate the complexities of policy requirements and local jurisdictional rules to ensure compliance throughout the process. By combining our deep knowledge of the insurance industry with our boots on the ground preservation and repair capabilities, we provide a holistic solution that protects the asset and the investor. Our goal is simple, to minimize the headache of the claims process for our clients while maximizing the physical and financial recovery of the asset.

Hazard Insurance