SERVICES
No Property Left Behind
Brookstone Management carries a property from the delinquent phase through sale, delivering a full spectrum of inspection, preservation, maintenance, repairs, and compliance services on vacant, occupied, and foreclosed properties. A direct service provider to government agencies, lender servicers, and mortgage lenders, Brookstone maintains strict compliance with all jurisdictions, local and state authorities, and clients and investors guidelines. With timeliness, maximum quality, and steady communication at the cornerstone of each property, united with our task-driven and integrated technology solutions, we deliver seamless and immediate results to our clients, which shorten timescales and reduce costs. Brookstone’s hands-on approach combined with a multilayer quality assurance and boots on the ground program tests and assures quality throughout all stages, upholding our pledge where no property is left behind.
Property Inspections
Property Inspections determine occupancy and detect damages and concerns which can devalue a property or impact asset condition and safety.
- Exterior Inspections
- Interior Inspections
- Occupancy Verification Inspections
- Doorhanger Inspections
- FEMA Disaster Inspections
- Code Compliance Inspections
- Insurance Loss Inspections
Property Preservation
Property Preservation protects and preserves vacant properties, preventing neighborhood blight and keeping communities safe.
- Initial Securing and Lock Change
- Debris and Hazard Removal
- Lawn Maintenance
- Winterization
- Snow Removal
- Pool Securing and Maintenance
- Conveyance Condition
- Utility Management
- Property Registrations
REO Service/Maintenance
REO Services retain and improve property value and accelerate sale of the asset, while reducing risks associated with property hold time.
- Initial services
- Securing
- Winterization
- Debris Removal and Janitorial Services
- Lawn Maintenance
- Repairs
- Occupied Property Management
- Market-Ready Repairs and/or Disposition-Ready Repairs
Repairs
Repairs are astutely scoped out to return a property to its best value condition and increase market appeal.
- Estimates
- Repairs and Rehab
- Bio-Hazard Remediation
- Environmental Remediation
- Hazard Claim Repairs
- Lease Turns
Hazard Insurance
Insurance Claims Management oversees all aspects of insurance inspection, claims, and repairs.
- Claims Management
- Hazard Insurance Repairs
- Recoverable Depreciation
- Hazard Insurance Inspections
Code Compliance
Properties are kept free of violations and clear of all liens.
- Code Compliance
- Violation Resolution
- Vacant Property Registration
- Utility Management
- Local and Municipal Compliance
- Fine Mitigation
- HOA Services
General Property Management
Brookstone provides comprehensive administrative and operational oversight for diverse portfolios. We act as the central nervous system for your assets, managing the delicate balance between cost mitigation and value retention. From vendor coordination to routine scheduling, we ensure that every property—regardless of its status—operates at peak efficiency.
Single Property Management
Tailored for individual assets that require dedicated attention. Our single-property solutions provide owners and investors with a “single point of contact” model. We handle the granular details of daily operations, ensuring that specific investor requirements are met with precision and that the property remains compliant with all local ordinances and safety standards.
Commercial Property Care
Commercial assets demand a specialized level of maintenance and liability management. Brookstone provides high-standard care for retail, office, and industrial spaces, focusing on:
- Exterior Maintenance: Parking lot integrity, signage lighting, and professional landscaping.
- Structural Oversight: Regular roof, HVAC, and plumbing inspections to prevent costly emergency repairs.
- Liability Mitigation: Ensuring common areas are free of hazards and compliant with ADA and local safety codes.
Residential Property Care
Protecting the “habitability” and aesthetic of residential units is critical to maintaining neighborhood stability. Our residential care program covers everything from multi-family complexes to single-family homes.
- Preventative Maintenance: Routine check-ups to catch minor issues before they become major expenses.
- Tenant Transition Services: Rapid turnover cleaning and repairs to minimize vacancy time.
- Emergency Response: 24/7 availability for urgent repair needs to protect the dwelling and its occupants.